Professor Byron Keating

Profile image of Professor Byron Keating

Faculty of Business & Law,
School of Advertising, Marketing & PR


Personal details

Positions

Professor
Faculty of Business & Law,
School of Advertising, Marketing & PR

Research field

Marketing

Field of Research code, Australian and New Zealand Standard Research Classification (ANZSRC), 2020

Qualifications

  • PhD in Management (Multichannel Services) (University of Newcastle)
  • Bachelor of Business (Hon 1) (University of Newcastle)
  • Bachelor of Business (Double Major: Marketing & Management) (University of Newcastle)
  • Diploma of Market Research

Professional memberships and associations

Secretary, Services SIG Association for Information Systems Global scholar, Cornell Institute for Healthy Futures Advisor, Service Education, Research and Innovation (SERI) Member, Services Marketing SIG (SERVSIG) American Marketing Academy (AMA) Member, Australian and New Zealand Marketing Academy (ANZMAC) Member, Cambridge Service Alliance

Teaching

Teaching interests

  • Service Science
  • Strategic Marketing
  • Complex Open-Systems
  • Research Methods

Publications

QUT ePrints

For more publications by Byron, explore their research in QUT ePrints (our digital repository).

View more publications

Filter publications:

A complete list of publications is available at: https://www.qut.edu.au/about/our-people/academic-profiles/byron.keating

Selected research projects

Projects listed above are funded by Australian Competitive Grants. Projects funded from other sources are not listed due to confidentiality agreements.