1336245
Dr Charmaine Glavas
Faculty of Business & Law,
School of Advertising, Marketing & PR
Biography
Dr Charmaine Glavas is a Senior Lecturer at the QUT Business School. Her research focuses on international entrepreneurship, the intersection between international business and entrepreneurship fields of research. She examines internationalisation phenomena that is centered on the role of decision-makers and their cognition, as a complement to firm level resources and capabilities.Dr Glavas is particularly passionate about aiding culturally and linguistically diverse (CALD) populations to overcome key challenges and initiate business ventures which extend beyond domestic markets. In addition, she is an Accredited Advanced Cultural Intelligence (CQ) Assessor, and has an interest in examining cultural sensitivity and awareness of individuals and organisations operating across international environments.
Dr Glavas has expertise in the design and implementation of qualitative research methods such as, multiple case study inquiry, narrative research and co-design focus groups. She has experience in undertaking collaborative research with industry and Government partners, including Queensland Government Department of Employment, Small Business and Training, CitySmart and Energy Consumers Australia.
She is an Editorial Advisory Board Member for the Review of International Business and Strategy and has published her work in international journals including International Marketing Review, International Business Review, Educational Research Review, Journal of International Entrepreneurship, The Services Industries Journal, Journal of Small Business and Enterprise Development, International Journal of Tourism Research and Journal of International Business Education.
Dr Glavas invites prospective research students, researchers and organisations interested in collaboration across the following areas to contact her directly:
- Growth strategies of international entrepreneurial firms
- International entrepreneurship and the adoption of emerging digital technologies
- Cognition and emotion in international entrepreneurship
- Opportunities for CALD populations, in particular women to initiate and develop businesses
- Examining individual capabilities to relate and work effectively in culturally diverse settings
Personal details
Positions
- Senior Lecturer
Faculty of Business & Law,
School of Advertising, Marketing & PR
Keywords
International Business, Firm Internationalisation, International Entrepreneurship, Cultural Intelligence, Small and Medium-Sized Enterprises (SMEs), Internet Marketing Capabilities, International Marketing, Emotions
Research field
Marketing
Field of Research code, Australian and New Zealand Standard Research Classification (ANZSRC), 2020
Qualifications
- Doctor of Philosophy (Queensland University of Technology)
- Graduate Certificate in Academic Practice (Queensland University of Technology)
- Bachelor of Business (Honours) (Queensland University of Technology)
- Bachelor of Business (International Business) (Queensland University of Technology)
Professional memberships and associations
- Editorial Advisory Board Member, Review of International Business and Strategy
- Chief Investigator, Australian Center for Entrepreneurship Research (ACE)
- Fellow, The Higher Education Academy (HEA)
- The Academy of International Business (AIB)
- Women in the Academy of International Business (WAIB)
- The Australia and New Zealand International Business Academy (ANZIBA)
Teaching
Dr Glavas is currently teaching in the following units:
- Developing Cultural Intelligence
- Bridging Cultures
She has previously taught in the following units:
- Marketing Internationally
- Global Business
- Real World Internships and Projects
Dr Glavas is interested in the use of technology in teaching and learning practice, in particular how technology platforms support and facilitate work-integrated learning. She has published her research on work-integrated learning in online environments in the Educational Research Review and The Internet and Higher Education.
Experience
Previous academic appointments
- Discipline Leader of International Business (University of the Sunshine Coast)
- Lecturer, International Business (University of the Sunshine Coast)
Publications
- Glavas, C. & Schuster, L. (2020). Design principles for electronic work integrated learning (eWIL). Internet and Higher Education, 47. https://eprints.qut.edu.au/204791
- Dillon, S., Glavas, C. & Mathews, S. (2020). Digitally immersive, international entrepreneurial experiences. International Business Review, 29(6). https://eprints.qut.edu.au/203387
- Glavas, C., Letheren, K., Russell-Bennett, R., McAndrew, R. & Bedggood, R. (2020). Exploring the resources associated with consumer vulnerability: Designing nuanced retail hardship programs. Journal of Retailing and Consumer Services, 57. https://eprints.qut.edu.au/204559
- Mulcahy, R., Letheren, K., McAndrew, R., Glavas, C. & Russell-Bennett, R. (2019). Are households ready to engage with smart home technology? Journal of Marketing Management, 35(15-16), 1370–1400. https://eprints.qut.edu.au/133424
- Glavas, C., Mathews, S. & Russell-Bennett, R. (2019). Knowledge acquisition via internet-enabled platforms: Examining incrementally and non-incrementally internationalizing SMEs. International Marketing Review, 36(1), 74–107. https://eprints.qut.edu.au/123316
- Glavas, C., Mathews, S. & Bianchi, C. (2017). International opportunity recognition as a critical component for leveraging Internet capabilities and international market performance. Journal of International Entrepreneurship, 15(1), 1–35. https://eprints.qut.edu.au/101297
- Schuster, L. & Glavas, C. (2017). Exploring the dimensions of electronic work integrated learning (eWIL). Educational Research Review, 21, 55–66. https://eprints.qut.edu.au/107094
- Bianchi, C., Glavas, C. & Mathews, S. (2017). SME international performance in Latin America: The role of entrepreneurial and technological capabilities. Journal of Small Business and Enterprise Development, 24(1), 176–195. https://eprints.qut.edu.au/106266
- Glavas, C. & Mathews, S. (2014). How international entrepreneurship characteristics influence Internet capabilities for the international business processes of the firm. International Business Review, 23(1), 228–245. https://eprints.qut.edu.au/65386
- Glavas, C., Pike, S. & Mathews, S. (2014). Internet-enabled tourism entrepreneurs: International entrepreneurial values elicited through repertory test and laddering analysis. International Journal of Tourism Research, 16(1), 44–55. https://eprints.qut.edu.au/66405
QUT ePrints
For more publications by Charmaine, explore their research in QUT ePrints (our digital repository).
Awards
- Type
- Academic Honours, Prestigious Awards or Prizes
- Reference year
- 2017
- Details
- QUT Vice-Chancellors Performance Award in recognition of a significant and superior contribution to the work of the university.
- Type
- Academic Honours, Prestigious Awards or Prizes
- Reference year
- 2016
- Details
- Australia and New Zealand Marketing Academy award for Emerging Marketing Educator of the year (2016). The award is presented by the Academy to the person judged to have demonstrated outstanding contribution and excellence in learning and teaching in marketing.
- Type
- Academic Honours, Prestigious Awards or Prizes
- Reference year
- 2016
- Details
- QUT Vice-Chancellors Performance Award in recognition of a significant and superior contribution to the work of the university.
- Type
- Editorial Role for an Academic Journal
- Reference year
- 2016
- Details
- Editorial Advisory Board member: Review of International Business and Strategy (formerly known as International Journal of Commerce and Management) publishes high quality peer-reviewed research articles related to international business and global strategy.
- Type
- Fellowships
- Reference year
- 2015
- Details
- Fellow of the Higher Education Academy. The Higher Education Academy is an international organisation promoting excellence in teaching and learning.
Supervision
Supervision topics
- Exploring how entrepreneurs use social media to influence users' emotions and achieve virality
- Small business resilience in times of economic uncertainty: Examining retailers and regional businesses
- Every side job starts with an idea: Exploring motivations for the ‘side hustle’
- The Daigou phenomenon: exploring the heterodox behaviours of entrepreneurial Chinese shoppers
- The softer side of next-gen entrepreneurship: the emotional experience and success