QUT - Academic profiles - Dr Nadine Ostern

Personal details

Cisco Chair in Trusted Retail
Faculty of Business & Law,
Tier 1 Research Centre - Business & Law (U91),
Centre for Future Enterprise

Pronouns: she / her

View location details(QUT staff and student access only)

Association for Information Systems

For more publications by Nadine, explore their research in QUT ePrints (our digital repository).

Filter publications:

Weisz, E., Herold, D. M., Ostern, N. K., Payne, R. & Kummer, S. (2025). Artificial intelligence (AI) for supply chain collaboration: implications on information sharing and trust. Online Information Review, 49(1), 164–181. https://eprints.qut.edu.au/250755

Ostern, N., Colville, S. & Murray, S. (2024). Trust Trend Report: Consumer Perceptions of Retail Technology in Australia 2024. Innovation Central Brisbane (ICB). https://eprints.qut.edu.au/251570
Reiners, S., Ostern, N. & Fischer, S. (2024). Decoding ambivalence: The potential of cue-based design for Customer Facing Technologies. Electronic Commerce Research and Applications, Article 101444, 68. https://eprints.qut.edu.au/252854
Colville, S. & Ostern, N. (2024). Trust and Distrust in GAI Applications: The Role of AI Literacy and Metaknowledge. Proceedings of the International Conference on Information Systems (ICIS 2024), Association for Information Systems. https://eprints.qut.edu.au/254224
Ostern, N., Knickrehm, C., Voss, M. & Kelch, Y. (2024). Human-GAI Co-Creation: Using a Process Theory Lens to Understand Human-GAI Interaction in Creative Problem-Solving. Proceedings of the International Conference on Information Systems (ICIS 2024), Association for Information Systems. https://eprints.qut.edu.au/254356
Gammanpilage Don, T. D. C., Bandara, W., Rosemann, M. & Ostern, N. (2024). Empowering Good: Technology Enabled Corporate Benevolence. Proceedings of the Australasian Conference on Information Systems (ACIS 2024), Association for Information Systems. https://eprints.qut.edu.au/254580

Rosemann, M., Bandara, W., Ostern, N. & Voss, M. (2023). The Benevolent Enterprise: How to Operationalise and Scale Doing Good. QUT Centre for Future Enterprise. https://eprints.qut.edu.au/239164
Rosemann, M., Bandara, W., Ostern, N. & Voss, M. (2023). Experiência de Confiança nas Organizações: Como Operacionalizar e Escalar fazendo o Bem (The benevolent enterprise: How to scale and operationalise doing good).
Ostern, N., Murray, S. & Voss, M. (2023). Omni-Trust: The role of choice in building trust in retail. Innovation Central Brisbane (ICB). https://eprints.qut.edu.au/244710
Rosemann, M., Ostern, N., Voss, M. & Bandara, W. (2023). Benevolent Business Processes - Design Guidelines Beyond Transactional Value. Business Process Management, 447–464. Springer. https://eprints.qut.edu.au/246135

Ostern, N., Perscheid, G., Reelitz, C. & Moormann, J. (2022). Correction to: Keeping pace with the healthcare transformation: a literature review and research agenda for a new decade of health information systems research (Electronic Markets, (2021), 31, 4, (901-921), 10.1007/s12525-021-00484-1). Electronic Markets, 32(1), 397.
Ostern, N. K., Holotiuk, F. & Moormann, J. (2022). Organizations' approaches to blockchain: A critical realist perspective. Information and Management, Article 103552, 59(7). https://eprints.qut.edu.au/238112
Ostern, N. K. & Perscheid, G. (2022). Meta-View of Blockchain Technology Tensions in Organizational Implementation and Use. Proceedings of the 55th Annual Hawaii International Conference on System Sciences, HICSS 2022, 4601–4610. University of Hawai'i at Manoa. https://eprints.qut.edu.au/251428

Muller, M., Ostern, N., Koljada, D., Grunert, K., Rosemann, M. & Kupper, A. (2021). Trust Mining: Analyzing Trust in Collaborative Business Processes. IEEE Access, 9, 65044–65065. https://eprints.qut.edu.au/212263
Mueller, M., Ostern, N., Garzon, S. R. & Kuepper, A. (2021). Engineering Trust-Aware Decentralized Applications with Distributed Ledgers. In ur Rehman, M. H., Svetinovic, D., Salah, K. & Damiani, E. (Eds.), Trust Models for Next-Generation Blockchain Ecosystems (pp. 1–35). Springer. https://eprints.qut.edu.au/238113

A complete list of publications is available at: https://www.qut.edu.au/about/our-people/academic-profiles/n.ostern