Emeritus Professor
Vesna Popovic
Faculty of Engineering,
School of Electrical Engineering & Robotics
Biography
Vesna Popovic, PhD is a Professor Emeritus in Industrial design at the Queensland University of Technology (QUT), and she is the founder of the Industrial Design infrastructure in Brisbane, Australia. She has made an international contribution to product design research where she has integrated knowledge from other related areas and applied to the artifact design (e.g., human factors/ergonomics, product usability, design and cognition, expertise and experience and applied design research) to support and construct design applications. She has successfully integrated the industrial (product) design research agenda with diverse disciplines such as transportation, medicine, science, engineering, humanities, and information technologies to enhance or change their practices. In particular, she has been a forerunner of human-centred design research as applied to industrial (product) design. The impact of her work lies in the cross-fertilisation of knowledge across humanities and technology to design and produce humanised artifacts as well as to enhance our culture by facilitating the understanding between professionals with diverse expertise and experience. She is recipient of four ARC (Australian Research Council) grants. Vesna supervised 38 PhDs and Research Masters students to successful completion. She has published widely and is recipient of numerous awards. She is a Fulbright Scholar.
Career higlights:
Selected designer to participate in Natural Disasters Relief international studies conducted by WDO (World Design Organisation) former ICSID (International Council of Societies of Industrial Design), UNDRO (United Nation Disaster Relief Organisation) and The League of Red Cross Societies. She was UNIDO Expert for Developing Countries.
Electied to the World Design Organisation (WDO) Executive Board (former ICSID) from 1997–2001, where Vesna demonstrated an outstanding contribution to international policies and procedures and the promotion of Industrial Design Education as the Education Chair. She was instrumental in winning for the educational institutions full voting rights in WDO.Vesna was the first WDO Board member elected from Australia. Currently she is WDO Regional Adviser.
Initiative of QUT (QIT) Corporate Identity in 1984 that generated the QIT/QUT logo and Identity Manual. The corporate identity development enabled the establishment of a publication section at QUT. This manual has been used for QUT branding and application since.
Co-Founder/developer of the Industrial Design program at QUT and development and leadership of the Industrial Design Discipline. Vesna’s main contributions have been the setting of teaching standards of excellence and leading the discipline towards design research and innovation. It has been one of my main goals to both model and to embed opportunities for leadership and initiative in the teaching/learning process. This has given graduates the body of knowledge needed to create their own opportunities and recognise new market niches. This led to the development of Industrial Design Profession in Queensland.
Founder and Director of People and Systems (PAS) Lab Research Domain in Industrial Design within and beyond QUT (2003-2015). The initial funding ($200,000) was granted by BEE Faculty Deans’ initiative fund. The PAS Lab’s mission was to create ‘enriching experiences’ with systems and services – rather than to simply ‘design objects’ – and to develop new ways of understanding and modeling these experiences. Over a period of twelve years, the PAS Lab research group has achieved a national and international reputation in the focussed research areas of: (i) Intuitive interaction; (ii) Experience and expertise; and (iii) Context-of-use. The Laboratory included the physical infrastructure with state-of-the art technology. PAS Lab was the foundadtion for adavancing the Design Reserach to the Design Lab across the School of Design.
Initiative, leading, and winning QUT’s bid to host the International Association of Design Research Congress (IASDR) in 2015. Reflecting the current trend for interdisciplinary research in the area, the conference theme was INTERPLAY: Design, Science, Technology, Arts. This continual INTERPLAY provided opportunities to explore interaction between cross-disciplinary knowledge and various design research approaches.The outcome of the congress is published in INTERPLAY Proceedings, 2015.
Chief Investigator and Human System Program leader at the Airports of the Future project (ARC Grant). Human System was dedicated program within the Airports of the Future project aimed to improve the safety, security, operational resources, and passenger experience. Human Systems Program has looked in depth at a broad range of passenger and staff activities and interactions in the airports. The basis of this research was close observation of people and their activities. From this, the maps of activities that illustrate the relationships between systems, processes, technology, people, and their experiences were developed. This enables to draw conclusions about activities and interactions that people engage in and level of passenger facilitation. The recommendations were timely and had impact on the airport planning. This was collaboration between six research organisation, airports, airlines, stakeholders, government, and other aviation industry bodies. This program received two awards: 2018 DMI Design Value Award-Honorable Mention for Human System Program leadership, and 2011 Engineers Australia Queensland Division Engineering Excellence Awards, (Research and Development), Airports of the Future Pilot Project Team.
Vesna Popovic was Visiting Research Professor at the Centre for Design Research at Stanford University, 2000; Senior Research Fellow (Carnegie-Mellon University), 1995; Visiting scholar at Tsinghua University, China (several occasions latest in 2013); Visiting Scholar at Milan Polytechnic, 2012. From 2001- 2006 she was Design Research Adviser to NID (National Institute of Design), Ahmedabad, India.
Vesna has been keynote or invited speaker at major international design and design research conferences in Austria, USA, Canada, China, Hong Kong, Singapore, South Korea, Taiwan, India, Mexico, Germany, Chile and Cuba and over the past 25 years has delivered around 100 presentations nationally and internationally.
Personal details
Positions
- Adjunct Professor
Faculty of Engineering,
School of Electrical Engineering & Robotics
Keywords
Conceptual modeling, Design and ergonomics, Experience research and modeling, Expertise, Human-centred design, Human-computer interaction, Industrial (product) design, Industrial design research and technology, Product design
Research field
Information systems, Design
Field of Research code, Australian and New Zealand Standard Research Classification (ANZSRC), 2020
Qualifications
- PhD (University of Sydney)
- MFA (Industrial Design) (University of Illinois)
- DipEngArch (University of Belgrade)
Professional memberships and associations
- Fellow - Design Institute of Australia (DIA)
- Fellow - Design Research Society (DRS), UK
- Member - Design Management Institute (DMI), USA
- Member - Human Factors and Ergonomics Society of Australia and OZCHI
- Member - ACM SIG Computer-Human Interaction (USA)
Teaching
- industrial design studio
- design leadership
- applied industrial design research
- human-centred design and innovation
- applied human factors and usability
Experience
Professor Emeritus Popovic and her research team collaborated with:
- Brisbane Airport Corporation
- ISS Security
- ACRI Australasia
- University of Southern Queensland (USQ)
- Telehealth, Queensland
- Curtin University of Technology, Australia
- SADI/ Samsung, South Korea
- KAIST, South Korea
- Tsinghua University, China
- University of Botswana, Botswana
Interests and Community Service
- Academic Editor, Hindawi/Wiley
- Reviewer for major design research journals, eg Design Studies, International Journal of Design,
- Member of Scientific or Review committees of major national and international Design Research, Design Education and Human-computer Interaction conferences
- Design Juror for Design competition and Design Awards
- International Council of Society of Industrial Design (ICSID) Adviser
- Executive Board Member, International Council of Society of Industrial Design (ICSID) from 1997-2001, Education Chair.
Publications
- Larue, G., Popovic, V., Legge, M., Brophy, C. & Blackman, R. (2021). Safe trip: Factors contributing to slip, trip and fall risk at train stations. Applied Ergonomics, 92. https://eprints.qut.edu.au/206215
- Swann, L., Popovic, V., Blackler, A. & Thompson, H. (2020). Airport security screener problem-solving knowledge and implications. Human Factors, 62(8), 1265–1285. https://eprints.qut.edu.au/133215
- Reddy, G., Blackler, A., Popovic, V., Thompson, M. & Mahar, D. (2020). The effects of redundancy in user-interface design on older users. International Journal of Human Computer Studies, 137. https://eprints.qut.edu.au/197616
- Lawry, S., Popovic, V., Blackler, A. & Thompson, H. (2019). Age, familiarity, and intuitive use: An empirical investigation. Applied Ergonomics, 74, 74–84. https://eprints.qut.edu.au/121456
- Desai, S., Blackler, A. & Popovic, V. (2019). Children's embodied intuitive interaction - Design aspects of embodiment. International Journal of Child-Computer Interaction, 21, 89–103. https://eprints.qut.edu.au/130724
- Blackler, A., Popovic, V. & Mahar, D. (2010). Investigating users' intuitive interaction with complex artefacts. Applied Ergonomics, 41(1), 72–92. https://eprints.qut.edu.au/32274
- Moalosi, R., Popovic, V. & Hickling-Hudson, A. (2010). Culture-orientated product design. International Journal of Technology and Design Education, 20(2), 175–190.
- Chamorro-Koc, M., Popovic, V. & Emmison, M. (2009). Human experience and product usability: Principles to assist the design of user-product interactions. Applied Ergonomics, 40(4), 648–656. https://eprints.qut.edu.au/14475
- Popovic, V., (2004). Expertise Development in Product Design - Strategic and Domain-Specific Knowledge Connections. Design Studies, 25(5), 527–545. https://eprints.qut.edu.au/1426
- Popovic, V., (2002). Activity and Designing Pleasurable Interaction with Everyday Artifacts. In W. Green & P. Jordan (Eds.), Pleasure with Products - Beyond Usability (pp. 367–376). Taylor & Francis Ltd. https://eprints.qut.edu.au/1431
QUT ePrints
For more publications by Vesna, explore their research in QUT ePrints (our digital repository).
Awards
- Type
- Academic Honours, Prestigious Awards or Prizes
- Reference year
- 2003
- Details
- Excelent Paper Award for Novice and Expert User Model and its application to the Design Process
- Type
- Academic Honours, Prestigious Awards or Prizes
- Reference year
- 2009
- Details
- Nomination for the Design Studies Award for the best paper published in 2008 (Five nominations world wide only)
- Type
- Academic Honours, Prestigious Awards or Prizes
- Reference year
- 2009
- Details
- Vice-Chancellor's Award for Excellence, AcademicTeam, Airports of the Future Project Team
- Type
- Advisor/Consultant for Industry
- Reference year
- 2003
- Details
- ICSID Advisor International Council of Societies of Industrial Design Advisor for Design Reserach and Industrial Design Education,This is an ongoing role.
- Type
- Appointment to Prestigious Positions
- Reference year
- 2001
- Details
- ICSID (International Councils of Societies of Industrial Design) Executive Board Member, Education Chair (world) and South-Asia Pacific Portfolio Chair.
- Type
- International Collaboration
- Reference year
- 2008
- Details
- Collaboration with KAIST, Industrial Design. This is continouos collaboration since 2000.
- Type
- International Collaboration
- Reference year
- 2010
- Details
- Reserach Adviser to the Industrial Design Department, Tsinghua University, Beijing, China
- Type
- Keynote Speaker/Expert Panel Member/Invited Speaker for a Conference
- Reference year
- 2008
- Details
- Keynote speaker at the conference "Ubiquotes Design", Seoul, Korea
- Type
- Keynote Speaker/Expert Panel Member/Invited Speaker for a Conference
- Reference year
- 2009
- Details
- RED DOT AWARD Judge, Germany/ Singapore. This is very prestigeous award and to be invited to be a judge is an honour.
Selected research projects
- Title
- Monitoring intuitive expertise in the context of airport security screening
- Primary fund type
- CAT 1 - Australian Competitive Grant
- Project ID
- LP140100221
- Start year
- 2015
- Keywords
- Intuitive Expertise; Airport Security; Automated Monitoring
- Title
- Airports of the Future
- Primary fund type
- CAT 1 - Australian Competitive Grant
- Project ID
- LP0990135
- Start year
- 2009
- Keywords
- Complex Systems Engineering; Airport Operations Management; Business Process Modelling; Surveillance and Identity Management; Human Systems Interaction; Risk and Emergency Management
- Title
- Facilitating Intuitive Interaction with Complex Devices for Older Users
- Primary fund type
- CAT 1 - Australian Competitive Grant
- Project ID
- DP0877964
- Start year
- 2008
- Keywords
- Design; Design Innovation; Intuitive Interaction; Usability; Intutive Use
- Title
- Remote Patient Assessment Using Digital Stethoscope for Telehealth Systems in Australia
- Primary fund type
- CAT 1 - Australian Competitive Grant
- Project ID
- LP0882065
- Start year
- 2008
- Keywords
- Telehealth; Digital Stethoscope
Projects listed above are funded by Australian Competitive Grants. Projects funded from other sources are not listed due to confidentiality agreements.
Supervision
Completed supervisions (Doctorate)
- The Relationships Between Cultural Values and Product Emotional Attachment (2020)
- The Role of Negative Emotions in Constructing Meaning in Interactive Contexts (2019)
- Design for Older Users: The Importance of the Human-Technology Relationship (2018)
- Elderly Chinese Immigrants' Adaptation to Their Host Country: Food Experience as a Mediator (2018)
- Assessment of Airport Service Performance: A Passenger-centred Model (2017)
- Embodied Intuitive Interaction in Children (2017)
- The Role of Intuitive Expertise in Airport Security Screening (2016)
- Anticipated User Experience in the Early Stages of Product Development (2014)
- Passenger experience at airports: An activity-centred approach (2013)
- Identifying Familiarity to Facilitate Intuitive Interaction for Older Adults (2012)
The supervisions listed above are only a selection.