You're given a parchment when you graduate from your course. You can request a replacement parchment if:
- your hardcopy parchment is lost or damaged
- you've changed your legal name.
You can also request a digital parchment if you graduated between January 1989 and September 2019.
My original hardcopy parchment has been lost or damaged in the post
If your parchment doesn't arrive within a month of your graduation or conferral date, or is damaged in the post, email ceremonies@qut.edu.au so that we can issue you a replacement.
If you graduated more than two months ago, you'll need to apply for a replacement.
My original hardcopy parchment was issued by another institution
If you've lost your parchment and it was issued by one of QUT's predecessor institutions (such as QIT, BCAE), after you apply for a replacement, we'll issue you a substitute parchment with an appropriate endorsement identifying the original institution.
I've changed my name
You can apply for a replacement parchment if you've changed your legal name.
You'll need to return your original hardcopy parchment to HiQ Kelvin Grove and submit a change to personal details (D form) %asset_summary with supporting documentation.
Change of name for gender diverse graduates
We offer complimentary replacement parchments for gender diverse graduates who have changed their legal name after conferral. You can email your request directly to ceremonies@qut.edu.au.
You'll still need to complete the request for replacement parchment (RP form) (PDF file, 275.4 KB) and submit a change to personal details (D form) %asset_summary with relevant supporting documentation.
I'd like a digital parchment
You receive a free digital parchment through My eQuals if you graduate from September 2019 onwards.
If you graduated between January 1989 and September 2019, you can request a digital parchment through the replacement parchment process (as parchments were not available digitally until September 2019). Your digital parchment will reflect the details of your hardcopy parchment (such as the conferral date), but will have a new issue date and contain the word 'replacement'.
You'll have lifetime access to your digital parchment.
More information about accessing digital documents through My eQuals
Applying for a replacement or digital parchment
To apply:
- Complete the request for replacement parchment (RP form) (PDF file, 275.4 KB), including the statutory declaration.
- Pay by credit card online through QUTPay.
- Submit your replacement parchment form, payment receipt and supporting documents to the address on the form or email ceremonies@qut.edu.au.
If your original hardcopy parchment was damaged, you'll need to return it to HiQ Kelvin Grove together with your application.
If you would like a third party (like your parent, partner or friend) to collect your replacement hardcopy parchment on your behalf, you'll need to submit a third party authorisation (TPA form) with your request.
Applying from outside Australia
If you're applying from outside Australia where a statutory declaration is not available, complete an equivalent declaration attesting to the truth of your statement and have it witnessed by an officer authorised to witness an oath.
A list of these officials is available on the last page of the replacement parchment form.
Costs
- Replacement hardcopy parchment costs
- Replacement hardcopy parchment - $80
- Registered domestic delivery by Australia Post - $30
- Registered international delivery by DHL courier - $60
- Collection from HiQ Kelvin Grove - free
- Digital parchment cost
- Digital parchment - $25
You can pay through QUTPay.
How long it will take
Allow 10 working days for us to process a replacement or digital parchment. Processing can take up to 20 working days during peak periods (July and December). To avoid delays, submit the required documents and payment receipt with your form.
Unless you’ve requested to collect your replacement hardcopy parchment from HiQ Kelvin Grove, we'll send your replacement by registered post (within Australia) or DHL courier if you’re located overseas.
We'll issue your digital parchment through My eQuals and send you an email to your personal email address with the instructions and link. You can then create a My eQuals account to access your digital documents.