Coralie Gordon, Manager Strategic Analytics and Engagement, Department of Communities and Justice

22 September, 2023 | Coralie Gordon, Manager Strategic Analytics and Engagement, Department of Communities and Justice

Completing a Graduate Certificate in Public Sector Management through Queensland University of Technology has been a game-changer for my career in the NSW (New South Wales) Public Sector. With over 15 years of experience as a public servant, I entered the program with a solid foundation. However, the certificate filled the gaps in my knowledge and provided me with invaluable tools and insights that have significantly benefited my professional growth. In this blog post, I will share five ways in which this program has positively impacted my career.

Increased understanding

The program deepened my understanding of the structure and operations of the public service. It enabled me to navigate complex authorising environments more effectively, empowering me to drive positive outcomes within the NSW Public Service. Moreover, the program helped me gain a better understanding of myself as a leader. I became aware of my weaknesses, uncovered blind spots, and learned how to leverage my strengths to effectively guide my team.

Expanded toolkit

One of the most intriguing aspects of the program was the opportunity to expand my professional toolkit. The certificate program did not disappoint in this regard. It provided a wide array of frameworks and tools that I could immediately apply to my work. Some tools proved useful right away, while others became valuable resources for future challenges. The diverse cohort of learners also allowed me to witness the application of these tools in various contexts, enriching my own understanding.

Deep Dive into Issues

The program facilitated a deep dive into relevant issues facing the public sector. Unlike the fast-paced nature of day-to-day work, the program afforded me the time to research, reflect, and apply my learnings to real-world challenges within my organization. This opportunity for focused exploration helped me develop innovative solutions and enhanced my problem-solving abilities.

Networking and building connections

Through the program, I not only built meaningful connections with fellow learners but also learned how to effectively network. Collaborating with professionals from diverse backgrounds broadened my perspective and exposed me to different approaches and ideas. The networking opportunities provided by the program have proven invaluable, both personally and professionally.

Recognised credential

Earning a Graduate Certificate in Public Sector Management is a significant achievement that signals a deep understanding of management in a government context. Unlike general management programs, this certificate program specifically caters to the unique considerations and challenges faced in the public sector. It acknowledges the importance of authorizing environments and equips graduates with the necessary skills and knowledge to excel in this domain. This credential has enhanced my professional profile and opened doors to new opportunities.

In conclusion, completing a Graduate Certificate in Public Sector Management through Queensland University of Technology has been a transformative experience. The program enriched my understanding, equipped me with an expanded toolkit, enabled deep dives into pertinent issues, facilitated valuable networking, and provided a recognized credential. I am very grateful for the opportunity to have engaged in this program.

– Coralie Gordon, Manager Strategic Analytics and Engagement, Department of Communities and Justice

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