Topic: Marketing

5 June, 2020
Filed under: Marketing

Brands backing Black Lives Matter: it might be a marketing ploy, but it also shows leadership

Corporate support for the protests against institutional racism in the US signals the rise of 'political corporate social responsibility'.

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20 September, 2019
Filed under: Marketing

Is the best customer experience always the right customer experience?

Jennifer Arnold explains why you should align customer experience with customer expectations.

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31 May, 2019
Filed under: Marketing

The IKEA effect: how we value the fruits of our labour over instant gratification

The IKEA effect says ‘that labour alone can be sufficient to induce greater liking for the fruits of one’s labour’.

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18 February, 2019
Filed under: Marketing

The decoy effect: how you are influenced to choose without really knowing it

Most pricing structures nudge us to spend more. But there's a particularly cunning type of pricing that can get us to swap our preference from a cheaper to a more expensive option.

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18 January, 2019
Filed under: Leadership and management, Marketing

Attention CMOs: Be the obvious choice for CEO

Chief Executive Officer of Yum! Brands and QUT Business School alumnus, Greg Creed, on how CMOs can step up to the role of CEO.

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25 October, 2018
Filed under: Politics, Marketing

Supermarkets are not milking dairy farmers dry: the myth that obscures the real problem

The widely held belief that supermarkets are hurting dairy farmers by driving down the price of milk is incorrect.

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10 October, 2018
Filed under: Marketing

Growers are in a jam now, but strawberry sabotage may well end up helping the industry

History shows the targets of product tampering bounce back, often with sales stronger than before.

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30 August, 2018
Filed under: Marketing, Strategy

Why BP is getting into bed with David Jones. The promising marriage of petrol and gourmet food

David Jones and BP are joining forces to 'create all-new centres of convenience' appears to mean servos are getting back into service.

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19 April, 2018
Filed under: Innovation and technology, Marketing

The gamification of health

Playing with Pokémon to level up your body.

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