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Support throughout your journey

Moving to a new country is a big change and can feel overwhelming. We're here to support you throughout the whole process, from helping you find a place to live to supporting your wellbeing during your studies and setting you up for career success.

Before you arrive

Explore what your life as a QUT student could look like and the resources available to help you plan.

Get prepared pre-arrival

Discover life in Brisbane

Once you’ve accepted your offer from QUT and logged into HiQ, our student portal, you’ll find resources to help with:

  • pre-arrival information
  • information on bringing your family
  • organising health cover
  • finding safe, reliable accommodation
  • arriving in Australia
  • advice and counselling on settling in.

When you arrive

When you fly in, we can pick you up from Brisbane airport and take you to your accommodation.

Free airport pick-up service

Before you commence the study semester, you’ll attend an international student orientation session to make sure you have all the information you need. You’ll also be able to attend university-wide orientation events like Welcome Week to meet other students, explore our campuses and join student clubs and societies.

Learn about orientation

While studying

Once you’re here, HiQ and our Student Services team can support you with:

  • academic help and learning resources
  • financial assistance and scholarships
  • counselling services and career advice
  • religious and spiritual support
  • health services
  • disability and accessibility support
  • LGBTIQA+ support
  • social trips and activities.

Login to your HiQ student dashboard

Contact Student Services

Accommodation services

If you need help finding somewhere to live, our accommodation services can help you.

Close to both our campuses, you’ll find a wide range of accommodation options to suit all budgets, including student complexes, residential colleges and rental accommodation.

Access our accommodation services

Explore accommodation options

Accommodation advice for current students

Our support teams

HiQ

HiQ is our general queries team that helps current students with enquiries such as class timetabling, course information or IT issues. If they can't answer your question directly, they'll connect you with someone who can.

You can visit HiQ on campus, chat with them online or call them over the phone.

Contact HiQ

Student Services

The Student Services team provides support related to your personal and financial wellbeing. They can help with services like booking a counselling appointment or accessing disability support, with specialised staff dedicated to supporting international students.

You can call them on +61 3138 2019 or via email studentservices@qut.edu.au.

Study support

We want to see you succeed in your studies. That’s why we have a comprehensive range of resources and support for:

  • English and academic writing
  • assessment feedback and assignment help
  • researching and referencing
  • presentation skills
  • maths, science, and IT skills.

Study support for current students

Financial help

Managing your money while studying can be challenging. Our welfare officers can help you manage your finances and access financial support.

While you’re studying, you may be able to access Equity Emergency Bursaries and Equity Work Integrated Learning Bursaries to help you meet basic study and living expenses.

We also offer a wide range of scholarships for students from all backgrounds, including merit scholarships for high-achieving students and Equity scholarships for low-income students. Explore the scholarships we offer and apply for any you're eligible for.

Browse our Equity scholarships

Browse all our scholarships

Health and accessibility

Disability and accessibility services

QUT Disability and Accessibility is part of QUT Student Services. If you have a disability, injury or health condition, we can provide you with information and services while you study.

Our disability advisers are availble at both our campuses and offer appointments in person or via phone/online at the National Relay Service.

Contact us by phone +61 3138 2019 or email student.disability@qut.edu.au.

Find out more

Watch video

Health services

QUT Medical Centre provides medical care and information including:

  • general medicine
  • men's and women's health
  • travel medicine
  • immunisations
  • sexual health
  • mental health
  • skin checks.

QUT Health Clinics also offer free or low-cost appointments in:

  • nutrition and dietetics
  • exercise and movement
  • optometry
  • podiatry
  • psychology
  • counselling.

If you're on a student visa you must have valid Overseas Student Health Cover.

QUT Medical Centre services

Campus safety

Student safety is our biggest priority. We have friendly and helpful security officers on campus 24/7 who you can call from your phone or from multiple call points around campus.

We encourage students to download our campus safety app, which connects you to QUT Security while on campus.

We also offer a free night-safe transfer services to help you get safely to your car or nearby public transport or accommodation when leaving the campus at night.

Safety on campus

Safety information for current students

Career development

We want to prepare you for a fulfilling real-world career, so we offer a range of free professional development resources and career support to our students, including:

  • resume-writing and LinkedIn workshops
  • career counsellors on campus
  • professional development opportunities
  • networking events and conferences
  • job searching resources
  • leadership opportunities and events.

Student clubs and societies relevant to your degree also run events that help you establish your professional network, develop your portfolio and build your industry skills.

If you’re looking for work while you’re studying or when you graduate, we can help you find it. As a QUT student, you’ll have access to:

  • internships, placement and work experience for credit towards your degree
  • student jobs at QUT, such as HiQ peer concierge or student ambassador
  • job listings and position openings relevant to your degree
  • volunteering opportunities.

Career resources for current students

Personal support

LGBTIQA+ support

We’re proud to support our staff and students who identify as lesbian, gay, bisexual, transgender, intersex, queer or questioning, asexual, agender or aromantic, and those with other diverse genders and sexualities (LGBTIQA+). Our Ally network provides support, safe zones, services, events, information, and resources to the QUT community.

You’ll be able to access counselling, medical services and specialist health clinics that can help you with any health concerns.

Our QUT Guild and Queer Collective have a strong history of representing diversity on campus and contributing to a safe, fair, and equitable experience for all students.

LGBTIQA+ support for current students

Spiritual wellbeing

QUT provides chaplaincy support for students of all faiths. Our bookable spaces, prayer rooms, student clubs and pastoral care are available to all students.

There are student clubs and societies for different faiths that students can get involved in on campus.

Spiritual support for current students

Under 18 students

Are you an under 18 international student? Our student services team will support you in your transition to Brisbane and university life. Find out about your visa requirements and QUT's Under 18 Supervision Program (U18SP).

Under 18 student support

Student Ombudsman

If you ever have an academic or administrative complaint or issue, our Student Ombudsman has a free, confidential, and independent service that can help you find a solution.

Learn more

Children on campus

Our campuses are a welcoming place for everyone, including young families. If you need to bring your child with you to QUT, there are parenting rooms, baby change facilities and childcare options available on campus.

Support for parents

Hear from our students

Accessible services

‘I like that it’s very easy to access all the support services QUT offers. I’ve accessed administrative support, which was surprisingly very straight forward and didn’t take long at all for me to get a response. I’ve also used academic support through Student Success, which not only is easy to sign up for, but it also covers a wide range of topics like exam prep tips, assignment writing tips, time management tips and more.’

Lyella Mughkerhegl, Papua New Guinea
Bachelor of Biomedical Science student

Reliable support

‘I rely on HiQ a lot, and to know that there is a place to go when I am lost in any matter really gives me peace of heart. I also appreciate the counselling services on offer and its accessibility really helped me overcome social barriers that would otherwise stop me from seeking help. Living overseas is a hard decision but it can be easier if you use the support given to you and really intentionally push yourself out there.’

Emmanuel Ong Zhengzhong, Singapore
Bachelor of Communication (Journalism) and Bachelor of Science (Biological Science) student

Writing and assessment help

'I have utilised the studying and assessment writing support services offered by QUT. Some of these services include QUT’s Your Study Advantage, Grammar Matters and Studiosity. The assistance I have received from these sessions has been very practical and has helped me better manage my time, prepare for, and write my assessments more effectively. Additionally, I have benefited from various chaplaincy initiatives, which have been instrumental in maintaining my overall wellbeing.'

Karen Rachel San Pablo, Philippines
Master of Education student

There when you need it

'QUT really does look after its international student community and provides with help whenever required. QUT provides a lot of workshops and student check-in sessions to make sure you are on track to complete all your courses.'

Manish Parla Jayakumar, India
Master of Engineering Management and Master of Project Management student