Disability and Accessibility Services

QUT Disability and Accessibility Services is part of QUT Student Services. If you have a disability, injury or health condition, Disability Services may be of assistance and can provide you with information and services as you participate in your studies.

Download the QUT Disability Inclusion Action Plan

Rank/ATAR adjustments

If you are considering applying for an undergraduate course and have a disability, injury or health condition, you may be eligible for an adjustment to your selection rank (or equivalent ATAR) through the Educational Access Scheme. Apply for the Educational Access Scheme when you complete your QTAC application.

QUT Disability Services

Where do I start?

The first step is to make an appointment with a disability adviser to discuss your university journey and the adjustments you may require during your studies. Disability advisers are available on both campuses, and appointments can be in person, by phone, by Zoom/Skype or via the National Relay Service.

Make contact early – preferably prior to or in your first weeks of study. You can contact our reception staff in person or by phone or email. Let them know which faculty you are studying in, or plan to study in, so they can book you in with the disability adviser for your faculty.

Disclosing your disability, injury or health condition

The information you provide will not appear on your academic record. It is kept confidentially with Disability Services and will not be made available to others without your permission (except where required by law e.g. to preserve health or safety).

What can I expect at my first appointment?

During your initial meeting with a disability adviser you will have the opportunity talk about any concerns and questions you have about your studies.

You will also be able to discuss any concerns that you may have about the impact of your disability, injury or health condition on your studies, and the type of reasonable adjustments that could be put in place to assist.

There is no cost for appointments with a disability adviser.

Who is eligible for services?

Students who contact Disability Services may have a disability, injury or health condition. These include, but are not limited to physical, neurological and mental health conditions; learning disabilities; and mobility issues.

Disability Services is available to all students – domestic or international, internal or external. This includes students enrolled at QUT College.

If you have any health concern that impacts on your studies, you are welcome to enquire with the service and make an appointment to consult with a disability adviser.

Supporting documentation

You will need to provide current and suitable supporting documentation to be eligible to receive adjustments. This will help our disability advisers to determine what adjustments are appropriate for your situation. If you are not sure what documentation you need to provide, please get in touch and Disability Services can provide some guidance.

What adjustments are available?

Each student’s adjustments will be unique to their study environment and requirements.

A few examples of adjustments are:

• adaptive equipment (and training if required)
• Auslan interpreter services
• captioning
• access to Assistive Technology Labs
• alternative formatting
• provision of and training in assistive software.

International students

If you are an international applicant with a disability, injury or health condition you will be asked to review and attach an early indication of support needs questionnaire and information sheet with your application.

Early indication of support needs questionnaire (PDF file, 74.5 KB)

Information sheet (PDF file, 573.9 KB)

Please complete the questionnaire and information sheet declaration and attach in the “Support Services” section of your application.

Additional time may be required to process your application as it is necessary to discuss the support and adjustments that may be required for your disability, injury or health condition before you are able to commence your studies.

Other university services and support

Campus access

QUT has an ongoing program to ensure that all our buildings are accessible for students with a disability.

Our accessibility maps can help you navigate our campuses:

Gardens Point campus accessibility map (PDF file, 1.0 MB)

Kelvin Grove campus accessibility map (PDF file, 1.2 MB)

Parking on campus

Accessible parking is offered on all QUT campuses and is managed by QUT Integrated Transport Services. Parking, accessible and non-accessible, is in high demand at Gardens Point and Kelvin Grove campuses early contact is essential if you require on-campus parking.

Assistive technology rooms

Assistive technology rooms are equipped with specialised computing equipment, enabling students with a disability to independently access the various electronic media essential for academic success. Rooms are located at both campuses.

For more information about access to the rooms and using the resources provided, please contact Disability Services.

Assistance animals and trainee assistance animals on campus

Certified assistance animals and trainee assistance animals are permitted on QUT campuses and distributed sites, and in university buildings. However, in accordance with relevant legislation, there are restrictions on access to parts of the university, including health service facilities, places where food is ordinarily prepared, and other areas designated by the Executive Director, Facilities Management, as non-public spaces.

QUT's policy on animals on campus

Guidelines from the Australian Disability Clearinghouse on Education and Training (ADCET)

Shuttle bus

Brisbane City Council operates a shuttle bus service between Gardens Point and Kelvin Grove campuses - route 391. The service is free for students and staff with a QUT identity card.