ENQ515 Total Quality Management

[object Object] {"attributes":{"OESUNT":"Available for Single Unit students - OES online unit"},"study-types":[],"availabilities":[{"study-mode":"All","attendance-mode":"Online","location":"Online","campus":"QUT Online","study-period":"Session 3","date-end":"2025-09-25T14:00Z","date-start":"2025-07-20T14:00Z","year":2025}],"broad-study-area":{"name":"Engineering","foe":39999},"code":"ENQ515","credit-points":12,"fees":[{"dom":"$4,044","year":2025}],"faculty":{"code":470100,"title-short":"Faculty of Engineeri","title-full":"Faculty of Engineering"},"school-discipline":{"code":470600,"title-short":"Mech,Med & Proc Eng","title-full":"School of Mechanical, Medical and Process Engineering"},"unit-requisites":{"equiv":"ENN515"},"sams-version":1,"summer":[],"synopsis":"To grow in the highly competitive global marketplace, organizations must maximize customer value and product quality. Total Quality Management (TQM) advocates the enterprise make optimum use of resources, technology, equipment, and the skills and knowledge of employees, suppliers and customers. Total Quality Management unit provides students with an understanding of the underlying philosophy, theory and practice of modern day quality management process. Quality Management has evolved beyond its roots in statistics and the quality control functions. Many consider TQM to be a framework for \"excellent\" management. The main themes of TQM are: a data-based approach to problem solving; an emphasis on organisational and behavioural considerations; a customer-oriented market-sensitive approach to designing and delivering both products and services; and finally, a desire and system approach for continual improvement. ","title-full":"ENQ515 Total Quality Management","title-short":"Total Quality Management","url":{"current":"https://qutvirtual4.qut.edu.au/group/student/enrolment/units/unit?unitCode=ENQ515&year=2025","prospective":"https://www.qut.edu.au/study/unit?unitCode=ENQ515","timetable":"https://qutvirtual3.qut.edu.au/qvpublic/ttab_unit_search_p.process_teach_period_search?p_unit_cd=ENQ515"},"year":2025,"years":[2025]}